There are a few things we will have to talk through before we decide if it is a good idea for you to come into clinic for a face to face appointment.
Should I come to a face-to-face appointment?
An osteopathic appointment - as you probably know - involves sharing the small space of the treatment room usually for more than 15 minutes and almost always involves some close physical contact. All of this will increase the risk of transmission of coronavirus should either patient or practitioner be carrying it.
Hence, I trust you understand why it is really important for us to:
- screen for symptoms
- minimise risk of transmission, and
- avoid bringing the most vulnerable people into clinic unnecessarily.
Please rest assured that we are doing all we can to mitigate risk for those that do come in to clinic. However, because of the need to reduce the spread of the coronavirus and protect those who are most vulnerable to it, there are certain situations in which we will not be able to offer you a face to face appointment. In these cases, we would be happy to organise a telehealth appointment to try to establish what is causing your pain/symptoms and offer advice and exercise.
We would not be able to have a face-to-face appointment are if:
We can consider seeing you for a face-to-face appointment but we need to agree that the need for treatment is greater than the risks involved if:
I will not be seeing patients for routine/maintenance appointments at the current time or if it appears that their complaint can be dealt with either through advice and exercise or a referral on the phone/video call.
Please see the end of this post for the Public Health England current list of coronavirus symptoms and the list of conditions that would put someone either in the moderately vulnerable or in the extremely vulnerable categories.
Have a read and consider if any of these apply to you or to anyone in your household (or your 'bubble').
If I do come in to clinic how will my visit be different?
If we go ahead with a face to face appointment I will be taking most of the details we normally ask for at an appointment by phone in order to reduce the amount of time spent face-to-face. On the day of your appointment:
In addition we are making the following changes to reduce chance of cross infection:
I hope this reassures you that we are doing all we can to ensure that the risk of coming into contact with the corona virus at the clinic is minimised.
Please see below for details of the symptoms I will be asking you about before your appointment and lists of conditions that are considered to put people in the extremely vulnerable and moderately vulnerable categories.
COVID-19 symptoms currently recognised by Public Health England are:
People with the following conditions are considered 'extremely vulnerable' to becoming very ill if they catch corona virus.
You are considered moderately vulnerable to the virus if you: